Privacy policy

Bookaro respects your privacy and is committed to protecting your personal data when you use our website or complete a purchase in Tunisia.

1. Data we collect

  • Order data: Name, phone, governorate, address, and email (optional).
  • Technical data: Browser type, device, and IP address for security and analytics.
  • Communication records: WhatsApp messages or confirmation calls for quality follow-up.

2. How we use your data

  • Confirming and delivering your order to the registered address.
  • Contacting you when needed about shipping or cash on delivery.
  • Improving the website experience and measuring ad performance in aggregate.

3. Cookies

We use essential cookies to save your cart and session. We may use analytics tools (such as Meta Pixel) to measure ad effectiveness. You can disable tracking in your browser settings.

4. Data sharing

  • Delivery company: Name, phone, governorate, and address only to complete shipping.
  • We do not sell your data to third parties for marketing purposes.
  • We may disclose data when required by official legal request from competent authorities.

5. Retention period

We retain order data for up to 24 months for accounting and after-sales purposes, then delete or aggregate it so you can no longer be identified.

6. Your rights

You may request access to, correction of, or deletion of your data by contacting us. We will respond within 7 business days at most.

Contact

Last updated: June 2026.

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